Privacy Policy

Effective Date: January 1, 2024

Flightling Collective (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.flightlingcollective.com (the “Website”) or interact with our services. By accessing or using the Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

a. Information You Provide to Us

Name
Email address
Payment details (processed securely via trusted third-party payment providers)
Details submitted through forms on our Website (e.g., inquiries, newsletter signups, feedback)
Account information, including usernames, encrypted passwords, and purchase history if you create an account on our Website.

b. Information Collected Automatically

IP address and device identifiers
Browser type, version, and settings
Operating system and platform
Website interaction details, such as pages viewed and time spent on our site
Referral URLs and clickstream behavior

c. Cookies and Similar Technologies

We use cookies and similar technologies to collect data about your browsing preferences and enhance your experience. See our Cookies Policy for more details.

d. Information from Third Parties

We may receive additional information about you from third-party platforms, such as payment providers or marketing tools, when you interact with our Website through their services.

2. How We Use Your Information

Your information is used to:

Provide and improve our Website, services, and digital products.
Facilitate transactions and provide order confirmations.
Respond to inquiries, support requests, or feedback.
Send newsletters or promotional content (only with your consent).
Personalize your experience on our Website.
Analyze site performance to enhance usability and functionality.
Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, your information may be shared in the following ways:

a. With Service Providers

We use trusted third-party platforms to support our services, including:

WooCommerce: To process transactions and manage orders.
MailerLite: To manage newsletters and email campaigns.

These providers access your information only as necessary to perform their services and are bound by confidentiality agreements.

b. For Legal Compliance

We may disclose your information to comply with applicable laws, legal processes, or enforceable governmental requests, or to protect our rights and the safety of our users.

c. In Business Transactions

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

4. Your Rights and Choices

a. Access, Update, and Delete

You have the right to:

Access the data we hold about you.
Update or correct inaccurate information.
Request deletion of your personal data (subject to certain legal obligations).

b. Opt-Out of Communications

You may unsubscribe from marketing emails by clicking the “unsubscribe” link included in our emails or contacting us directly.

c. Manage Cookies

Control or disable cookies through your browser settings or our Cookies Policy. Note that disabling cookies may affect your ability to use certain features of the Website.

d. Your GDPR Rights

If you are located in the European Union, you also have the right to:

Restrict or object to data processing.
Request data portability in a structured, commonly used format.
File a complaint with your local data protection authority.

e. Your CCPA Rights

If you are a California resident, you may:

Request disclosure of the personal data we collect, use, and share.
Opt out of the sale of your personal data (note: we do not sell personal data).
Request deletion of your personal data, subject to certain exceptions.

5. Cookies and Tracking Technologies

We use cookies for the following purposes:

Essential Cookies: Enable core functionality, such as navigation and secure checkout.
Analytics Cookies: Help us understand how users interact with the Website and improve performance.
Marketing Cookies: Deliver personalized advertisements and content.

For more details, see our Cookies Policy.

6. Security

We take reasonable measures to protect your personal data, including encryption, secure servers, firewalls, and regular security monitoring. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Payment Information

Payment details are encrypted and processed securely via our payment providers (e.g., WooCommerce Payments). We do not store full credit card details on our servers.

7. Data Retention

We retain your personal data only as long as necessary to:

Fulfill the purposes for which it was collected.
Comply with legal obligations.
Resolve disputes or enforce agreements.

If you close your account, we will delete your personal data unless retention is required by law.

8. External Links

Our Website may include links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any information.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: [email protected]

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